FHA or ACAA violation?

FHA Complaint

"Your fair housing rights are protected under Title VIII of the Civil Rights Act of 1968 (Fair Housing Act). If those rights have been violated, you can file a complaint with HUD."

To file a complaint online please click here.

Alternative Methods

• Phone - Fair housing complaints can be filed with HUD by telephone [phone]).

ACAA Complaint

Before filing a complaint with Department of Transportation it is always best to try to resolve the issue directly with the airline. 

If you can’t resolve the problem at the airport, you may want to file a complaint with the airline. DOT requires airlines to acknowledge consumer complaints within 30 days of receiving them and to send consumers written responses addressing these complaints within 60 days of receiving them.

To file an online complaint regarding Air Travel click here.

Alternative Methods

• Phone You may file a complaint with DOT by phone at 202-366-2220 (TTY 202-366-0511).
   
• Mail – To contact by mail, please send your complaint to the address below.
   
  • Aviation Consumer Protection Division, C-75 
    U.S. Department of Transportation
    1200 New Jersey Avenue, SE
    Washington, DC  20590