Product Cancelations
All unshipped orders may be canceled at any time. To request a cancellation please contact customer service using the submission form or by email support@esaregistration.org We do our best to ship an order within 1 business day after purchase so please try to contact us as soon as possible.
ESA Evaluation Cancelations
If you purchased an ESA evaluation and wish to no longer continue with the appointment then we can issue a full refund. Once refunded the ESA letter process will be disabled from your account. We do not offer refunds on evaluations if they are denied by the therapist. You are paying for the time with the therapist.
Refunds
Refunds are issued to the original method of payment and can take 3-7 business days to process.
Comments
7 comments
@donnagoree so basically what you’re saying is that this is fraud and no cancellation so we are lost for money?
No, they did refund the money promptly after much stress; but their website was lacking the means to do so. I had to just send a support inquiry stating that I needed a refund and to cancel. There was just so much wrong and glitchy with their website, as I described above. But I did get the refund.
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I need my order cancelled immediately you do not have a phone number to contact your company. I will be reporting you to the Better business bureau unless I get a refund today.
Cancel my order!!!
This is a fund site!!
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